Contact us

Resonate Studios · We reply within 2 working days

Support Billing Privacy Legal

Fastest way to reach us: use the form below. Pick the topic that best matches your question and we will route it to the right inbox. If the form is unavailable, email us directly at hello@jaysoftware.co.uk.

Email us directly

💬 General enquiries

hello@jaysoftware.co.uk
Anything that doesn't fit the categories below.

🛠 Technical support

support@jaysoftware.co.uk
Accounts, playback, uploads, store issues.

🔒 Privacy & data

privacy@jaysoftware.co.uk
Access, deletion, correction requests (UK GDPR).

⚖ Legal & IP notices

legal@jaysoftware.co.uk
Copyright complaints, takedowns, formal notices.

Send us a message

By post

Resonate Studios
[[Your postal address
Town, Postcode, United Kingdom]]

Telephone: [[Optional: +44 ... or leave blank]]

Please note we cannot accept returns at this address unless arranged in advance — email us first so we can send a returns label.

Before you email us

Some questions are answered faster by these pages:

Privacy Policy — what data we collect, and how to request a copy or deletion.
Terms & Conditions — refunds, cancellations, creator payouts, liability.
Cookie Policy — every cookie we set, and how to turn them off.
Data deletion letter generator — if you want to request deletion from a third-party platform.

Do not send sensitive data. Please do not include passwords, full card numbers, government ID, or health information in the form. If we need something sensitive for a support case, we'll reply with a secure upload method.